Course Details

Objective

By the end of the course, participants will be able to:

• Identify the strategic significance of training through particular emphasis on aligning training with strategy, promoting training within the organization and partnering with managers and supervisors
• Develop appropriate methods to conduct a Training Needs Assessment (TNA)
• Examine ways to select internal trainers and to hire external consultants
• Demonstrate the success of training at all evaluation levels, from reaction to Return On Investment (ROI)
• List the strategic, tactical and administrative competencies of the training professional

Content

The strategic framework of training: an overview

• • The role of a training department
  • Approaches aligning training with strategy
    • From top down to pulse taking
  • Marketing training within the organization
    • Training preparations
    • Guidelines for promotional material
    • Your training announcement template
  • Partnering with managers and supervisors
    • The style inventory
    • Planning, preparation, presentation and follow up with managers and supervisors
    • Roles and responsibilities

The role of the training professional in TNA

• • The importance of identifying needs
  • The training needs assessment process
  • Data collection methods: quantitative and qualitative
  • Advantages and disadvantages of the quantitative and qualitative methods
  • Approaches to identifying needs
  • Workshop: applying training needs assessment

Selecting Subject Matter Experts (SMEs)

• • Qualifications for internal trainers
  • Internal trainer selection process
  • Train the trainer boot camp
  • Feedback and coaching template for internal trainers
• Hiring a consultant or external trainer
  • Screening consultants criteria worksheet
  • Proposal evaluation
  • Review of a training proposal
  • Consultant interview evaluation questions
  • Monitoring consultant performance: beginning, during, closing
• Demonstrating the success of training
  • Lessons on how to evaluate training
  • The four levels of evaluation
  • Linking evaluation levels with TNA
  • Linking evaluation levels with Instructional Learning Objectives (ILOs)
  • Components of a complete ILO
  • The ROI process model
  • Tabulating program costs
  • Calculating ROI
• Competencies of the training professional
  • Competency defined: the iceberg metaphor
  • Competency: components and types
  • Strategic and tactical competencies
  • Planning and administrative competencies
  • Your personal development plan

NOTE:

Pre-& Post Tests will be conducted. Case Studies, Group Exercises, Group Discussions, Last Day reviews, and assessments will be carried out.

………………………………………………………….

Methodology

A highly interactive combination of lectures and discussion sessions will be managed to maximize the amount and quality of information and knowledge transfer. The sessions will start by raising the most relevant questions and motivating everybody to find the right answers. You will also be encouraged to raise your own questions and to share in the development of the right answers using your own analysis and experiences.  Tests of the multiple-choice type will be made available on a daily basis to examine the effectiveness of delivering the course.

All presentations are made in excellent colorful power point. Very useful Course Materials will be given.

• 30% Lectures
• 30% Workshops and work presentation
• 20% Group Work& Practical Exercises
• 20% Videos& General Discussions