DEFINE | Management Consultancy & Training

BUILDING COMMUNICATION SKILLS

Location

Istanbul, Turkey

Date

From Date: 15-Jul-2024
To Date: 19-Jul-2024

Duration

5 DAYS

Language

ENGLISH

Discipline

Introduction

In this course, participants will learn the different models and approaches of communications, and the reasons for why communications fail. They will be introduced to the barriers that are causing interferences for the communication process and practical ways for removing those interferences for improving personal communication skills, and how they can maintain a healthy environment through the thorough understanding of communication skills. The course will also cover some communication skills that are often practiced in business, and some advance skills for improving interpersonal skills and negotiation skills.

The course is highly interactive and allows participants to challenge observed practices.

Course aims to provide a treatment of the detection and diagnosis of faults in rotating equipment using vibration measurement and analysis

Objective

Upon completion of this course, you will gain an understanding of the following important aspects of communications

Basic Communication skills
Communication Models
Communication Approaches
Interpersonal relationship
Communication Levels
Communication as a tool for effective negotiations
Work Environment as a source of Interference
Communication as a tool for motivating your employees and others
Basic skills for effective communications
New HR practices for improving communications

Audience

Communication is not limited to specific categories of workers. Everyone needs those skills. However, it will be specifically important for people who deal with others face-to-face, through phone, or writing methods such as Managers, supervisors, employees, consultants, professionals, workers, and government employees.

Content

Introductions and course objectives
Basic Communications skills
Communication Models
Communication Approaches
Interpersonal relationship
Communication Levels
Communication as a tool for effective negotiations
Communications and cultural differences
Work Environment as a source of Interference
Communicating clear Strategy and strategic goals
Communicating for clarifying jobs and tasks
Interferences in handling Employees
Communication as a tool for improving work relations
Communication as a tool for motivating employees and others
Verbal and Body Language
Basic presentation skills for effective communications
Practicing Basic Presentation skills
New HR concepts and practices for improving communications
Writing skills and communications
Listening skills and communication

Certificate

Define Management Consultancy & Training Certificate of course completion will be issued to all attendees.

Methodology

Each participant will receive a copy of the comprehensive course notes. The presenter will outline and discuss the topics using computer displays, CD displays and videotapes. The course is designed to have an interactive format to maximize delegate participation. Questions and answers are encouraged throughout and at the daily sessions. Needs-Based case-studies and examples will be discussed in problem solving workshop sessions. This gives participants the opportunity to discuss with other delegates and the presenter their specific problems and appropriate solutions. Only minimum note taking is encouraged to ensure maximum delegate attention during the course.

30% Lectures
30% Workshops and work presentation
20% Group Work& Practical Exercises
20% Videos& General Discussions

Course Details